
Delivery, returns and help
How much is delivery?
Standard UK delivery is £2.69 on orders under £30, and free on orders of £30 or more. It usually arrives in 2-4 working days. Express delivery is £4.69 and usually arrives in 1-3 working days.
When will my order be dispatched?
Orders placed before 1pm on a working day are dispatched the same day. Otherwise we dispatch within one working day of your payment clearing. Parcels are sent by Royal Mail, Evri or Parcelforce, and delivery times are estimates rather than guarantees.
Can I return it?
Yes. We offer a 30-day money-back guarantee - return the item unused within 30 days and we will issue a refund. If the item is faulty we cover the return postage; if you simply no longer want it, return postage is paid by you. Please use a tracked or recorded service.
Who are we, and how do I get help?
Besbet UK Ltd is based in Coventry and ships from the UK. Our customer service team is available 8am to 4pm, Monday to Friday - email admin@besbet.co.uk or call 024 7722 0687.